Duelz Casino
Duelz Casino casts a spell in the UK online casino scene with its medieval-themed, gamified approach, offering a distinctive gaming hub.
Launched in 2018 by SuprPlay Limited, it boasts over 2,000 games and a unique player-versus-player duel system. However, steep wagering requirements, limited support channels, and occasional desktop lag make it a cautious pick for an engaging, trustworthy session.
Bonuses & Promotions
The welcome package is compelling: deposit £20 or more, and you’ll secure a 100% match up to £100 plus 100 free spins on Book of Dead, delivered 20 daily for five days, each worth 10p. The bonus demands a 30x wagering requirement on both deposit and bonus (£6,000 for a £100 bonus), while spin winnings face a 45x requirement, both high compared to the UK’s 35x bonus-only average. Spin winnings cap at £100, and spins expire in three days.
Duelz spices things up with 10% no-wager cashback on weekly losses, a standout feature, and daily tournaments offering cash prizes. Yet, the absence of a robust loyalty program and sparse ongoing promos, compared to MrQ’s daily spins, limits long-term appeal.
Software & Graphics
Powered by NetEnt, Play’n GO, and Evolution, Duelz’s platform delivers smooth gameplay with sharp, enchanting visuals, though heavy animations can stutter on desktop. Slots like Starburst dazzle, and live tables offer an authentic vibe.
The mobile site and iOS/Android apps are seamless, but some older games skip mobile play. Navigation is clear with game filters, though the fantastical theme can feel busy for newcomers.
Games Selection
With 2,200+ games, Duelz offers variety: 1,000+ slots, including Gonzo’s Quest and 126 Megaways titles, plus 30+ jackpots like Mega Moolah. The live casino boasts 250+ tables, from blackjack to Lightning Roulette, but lacks bingo or Slingo.
Table games are minimal, and no provider-based filtering is a miss. Free-play modes let you test games risk-free, ideal for beginners.
Deposits & Withdrawals
Deposits start at £20 via Visa, PayPal, or Trustly, processed instantly, but Visa/Mastercard carries a 2.5% fee. Withdrawals reach e-wallets in 12–24 hours, cards in 2–4 days, with a £20 minimum. No Skrill or Apple Pay, plus reported verification delays, feel limiting. A withdrawal lock secures funds, but fees disappoint.
Licence
Duelz holds UK Gambling Commission (No. 48756) and Malta Gaming Authority licences, with SSL encryption and eCOGRA audits ensuring fair play at a 96% payout rate. Responsible gambling tools, like deposit limits and GamStop, bolster trust, despite past player complaints about withdrawals.
Customer Service
Support provides 24/7 live chat and email, with prompt responses—my test query about spins was resolved in minutes. No phone support or logged-out help options are gaps, and some players note slow email follow-ups. The FAQ is solid but lacks depth for complex queries.
Overall Opinion
Duelz Casino offers a distinctive UK online casino experience with its dueling mechanic and no-wager cashback, but high wagering, limited promos, and support gaps dim its charm. The game variety and mobile focus are draws, yet it trails competitors like BetVictor for bonus flexibility.
Deposit £20, claim your £100 bonus and spins, and explore this gamified adventure with cautious optimism.
